Healthcare’s Sidekick

Digital assistants can generate untold cost savings, drive efficiencies, and improve employee experience. Learn more about Alyks, our cutting-edge web platform that puts the power of assistants in your employee’s hands,

Alyks Makes it Happen

Alyks Makes it Happen

Alyks, Rotera’s digital assistant platform allows you to easily manage assistants from design to delivery for custom and out-of-the-box solutions. Check out our Solutions tab and reach out to us to learn more!

Self-Service

This platform is for all users (no coding background required)! Our user-friendly platform allows anyone in your organization to maintain content and create assistants.

Centralize Data

Manage all of your disparate data sources in Alyks directly or though integrations to external systems. Avoid double-documentation and keep information up-to-date to ensure information stays accurate.

Flexible Display

Deploy via our sidebar desktop application to overlay on top of any current systems in use, or integrate to custom web apps, mobile apps, or back into the EHR.

Alyks’ Features

    • Inclusive Licensing: Fixed rate license and support model based on number of assistants and generous range of user volumes.

    • Included Support & Maintenance: Support and maintenance are included in our license fee and there are no additional costs for minor enhancements!

    • Metrics & Dashboards: Out of the box metrics and dashboards to understand user behavior.

    • Closed Feedback Loops: Embedded forms in assistants to provide feedback to administrators.

    • Customized Assistants: Assistants tailored to your organization’s workflows.

    • Configurable UI: Customize assistant display with a large component library including emojis, images, links, tables and more!

    • Testing Assistants: Complete user acceptance testing with our testing assistants.

    • Cross Functional Assistants: Share relevant assistants across users, roles, and departments.

    • Knowledge Assistants: Display workflow and policy information to users in-line with their workflows.

    • Workflow Helper Assistants: Display guided action items to users in-line with their workflows.

    • EHR & Other System Integrations: Outbound and inbound EHR integrations across all major EHR vendors. FHIR, HL7, X12, flat file, SFTP.

    • API Integrations: Connect with public and private APIs.

    • Epic Integrations: Go beyond standard EHR APIs and leverage flat files including: note imports, billing indicator imports, BDC imports, CRD imports, integration to trigger system actions, and more.

    • SharePoint Integrations: Ingest data directly from your SharePoint sites to feed content to the Alyks assistants.

    • Automation Capabilities: Trigger bot automations from an assistant or leverage an assistant to push data and trigger automations directly in host systems.

    • Continuous Data Updates: Ongoing data ingestion for up-to-date information.

    • Sidekick Display: Our Sidekick display client overlays on whatever screen the end user is working on.

    • User Notepad: Create personal notes and reminders to follow-up on. Set time-based reminders, and/or reminders that trigger when you search a specific word.

    • User Settings: Allow users to store preferences related to their assistants, making future searching and browsing faster and more specific to their needs.

    • Easy Links to Reference Guides: Embed and organize relevant external or internal resources through assistants for easy access.

    • Clickable User Actions: Copy key information in assistants with one click.

    • Click to Call: Automatically route phone calls through VOIP systems with one click.

    • Global Search: Easily search for information across all running assistants and data sets. Return results for any running assistant using match scoring.

    • Fuzzy Search: Fingers not typing well today? Fuzzy search allows us to still return results if words are partial or mispelled.

    • Custom Search Forms: Customize multi-critereon search forms with free text or autocomplete options.

    • Keyword Based Searching: Organization-specific synonyms to drive searches based on user behavior.

    • Geo Search: Filter location based searches down based on proximity to a specific zip code.

    • Date/Time Search: Search for content that is associated with a date range.

    • Easy Deployment: Windows and Mac installation files available. Add users to an active directory group and push deployment to users desktops.

    • In House User Management: Self service user management with support for multiple roles and assistant access.

    • Enterprise Security & Data Standards: Rotera is HIPAA compliant and follows the standards set by AICPA for SOC 2. All data transfers are encrypted and made over SSL. Any user keystrokes or other activity is not logged or stored in any way by Rotera.

    • Account Creation: Use your existing SSO through Active Directory or SAML to login to the Alyks Sidekick. Direct OAuth accounts can also be setup directly through Alyks if preferred.

    • Multi-Factor Authentication: MFA is standard for all user logins, whether using SSO or a direct Alyks account.